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August 31, 2007

J.D. Power and Associates Reports: Quality of Service Drives Auto ...

PR Newswire - WESTLAKE VILLAGE, Calif., Aug. 30 /PRNewswire/ -- Policy retention is critical to the financial success of auto insurance carriers, and a customer's experience with their provider is the most important element-outweighing brand image-in generating ...

From J.D. Power and Associates Reports: Quality of Service Drives Auto ...

Posted by Mel at August 31, 2007 11:19 AM